1. Refund and Cancellation Policy AlmoCore provides marketing and lead generation services to businesses. By engaging with our services, the client (“Client”) agrees to our payment and cancellation terms. Our marketing programs require significant operational resources, time, and internal expenses. For this reason, all payments and deposits made are non-refundable. If a campaign or service is canceled, delayed, or paused by the Client, all funds already paid will be retained by AlmoCore. If additional work has been performed beyond the amount already paid, the Client agrees to cover those costs. Payment information (credit card, ACH, or other methods) may be collected for billing purposes. Disputing a valid charge or initiating a chargeback is considered fraudulent. If a chargeback occurs, all services will be suspended, and additional fees may apply. Services will only be restored once all outstanding balances and fees are fully paid. All billing concerns should be directed to AlmoCore immediately for resolution. Chargebacks are not a legal or acceptable way to obtain a refund. AlmoCore reserves the right to suspend or terminate services if the Client violates these terms. Termination due to policy violations is not eligible for refunds. 2. Parties and Scope of Work “Contractor” refers to AlmoCore, which provides lead generation, marketing campaigns, CRM integrations, and related services. “Client” refers to the business or individual engaging AlmoCore. The Client is responsible for all payments and agrees that AlmoCore may rely on the information provided by the Client when delivering services. Any additional services outside the original agreement will be considered extra work and billed separately. 3. Access and Cooperation The Client agrees to provide access, permissions, and cooperation required for AlmoCore to deliver services effectively. This includes CRM access, website integrations, advertising accounts, and other relevant platforms. 4. Changes and Adjustments If scope, timelines, or deliverables change due to the Client’s requests or external factors, additional charges may apply. AlmoCore reserves the right to substitute tools, platforms, or materials of equal or better quality without prior notice. 5. Scheduling and Delays Delays caused by the Client (e.g., lack of access, approvals, or information) may result in rescheduling and additional fees. AlmoCore is not liable for delays caused by third parties, platform outages, or events beyond its control. 6. Termination Either party may terminate this agreement with written notice. If the Client cancels services after work has begun, the Client must pay for all completed work, including costs, labor, and profit. If cancellation occurs more than 3 business days after signing, the Client will be charged either 25% of the contract amount or the value of completed work (whichever is greater). 7. Performance Disclaimer While AlmoCore aims to generate qualified leads and maximize results, we do not guarantee a specific number of sales, revenue, or conversions. Marketing performance can be influenced by external factors beyond our control. 8. Payment Terms a) Payments are due in full as stated in the invoice or contract. b) Late payments may incur interest charges of 1.5% per month (18% annually). c) Failure to pay on time may result in service suspension or contract termination. d) The Client agrees to cover legal fees and collection costs if enforcement is required. 9. Limitation of Liability AlmoCore shall not be liable for damages resulting from platform outages, third-party actions, force majeure events, or factors outside its control. Our total liability under this agreement shall not exceed the total amount paid by the Client. We are not liable for indirect, incidental, or consequential damages. 10. Intellectual Property All creative assets, campaign setups, landing pages, and CRM automations developed by AlmoCore remain the property of AlmoCore until full payment is received. After full payment, usage rights may be transferred as outlined in the contract. 11. Severability If any provision of this agreement is found invalid or unenforceable, the remaining provisions remain in full force. 12. Entire Agreement This document represents the full understanding between AlmoCore and the Client. No other verbal or written agreements are binding unless signed by both parties. 13. Governing Law This Agreement is governed by the laws of the Province of Alberta and the applicable laws of Canada. Any disputes will be resolved in the courts of Alberta. 14. Contact Us If you have any questions about these Terms of Service, please contact: Email: vlad@almocore.com Address: 2200-800 5 Avenue SW , Calgary, Alberta , T2P 3T6 , Canada Phone: +15875749887 15. Mobile Messaging Terms (if applicable) By providing your mobile number and opting in, you agree to receive updates and communications from AlmoCore. Standard message and data rates may apply. You can opt out anytime by replying “STOP.” We do not sell or share your number with third parties. Your data is handled in accordance with our [Privacy Policy].